• 2 1/2 Miles Philip Goldson Highway, Belize City, Belize
  • info@speednet-wireless.com

SOS Services

Smart customers experiencing an emergency have several options available to get in contact with family, friends, and/or loved ones.

CREDIT ADVANCE

Description: Prepaid customers can request a $4 credit advance from Smart. $4.10 will be repaid automatically upon your next recharge. Loan expires in 5 days.
Requirements: Credit balance of $0.03 or less.
Instructions: Send a text to CALL (2255), in the body of the message type LOAN.

DATA ADVANCE

Description: Prepaid customers can request a 350MB data advance from Smart. $4.10 will be repaid automatically upon your next recharge. Loan expires in 5 days.
Requirements: Credit balance of $0.03 or less and data balance of 25MB or less.
Instructions: Send a text to CALL (2255), in the body of the message type DATA.

CALL ME

Description: Smart Prepaid, Flex Jr., Choice, and Select customers can send a FREE text message to any Smart or DigiCell number with the phrase: “Please call me at (your phone number).” Customers can send two call me requests per day.
Requirements: Credit balance of $0.03 or less.
Instructions: Send a text to CALL (2255), in the body of the message type the recipient’s phone number with 501 in front (Example: 501670####).

RECHARGE ME

Description: Smart Prepaid, Flex Jr., Choice, and Select customers can send a FREE text message to any Smart or DigiCell number with the phrase: “Please recharge me.” Customers can send five recharge me requests per day.
Requirements: Credit balance of $0.03 or less.
Instructions: Send a text to CALL (2255), in the body of the message type recharge (space) 501 + your phone number (Example: recharge 501660####).

COLLECT CALL

Description: Smart Prepaid, Flex Jr., Choice, and Select customers can make collect calls to another party, and have that party billed for the duration of the call. Regular rates apply.
There are no restrictions or requirements to place a collect call, customers on all our plans can make one.
Instructions: Dial 265 using your Smart phone and follow the instructions after placing the call.

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