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SMART COM (BELIZE) LTD.
Quality Control Assistant

PRIMARY OBJECTIVES:

Responsible for repairing mobile devices, primarily cell phones. This position will require an individual who thinks analytically and works well under pressure in a fast paced environment. This position will also require strong communication skills and working well with customers in and showroom.

RESPONSIBILITIES:

  • Repair of devices post sale/pre-sale
  • Provide Weekly Report on the devices repaired
  • Assist with Quality Control of devices
  • Assist CSR's with Installation of PST software and drivers
  • Troubleshooting tickets with CSR's
  • Assist with devices when sent into MDC for inspection/Repairs
  • Assist with loading of software on CDMA devices including PRL & configuring of APN’s on UMTS/LTE devices
  • Maintain Inventory of all mobile device work tools
  • Provide Assistance when updating drivers on all CSR's computer monthly
  • Research for device missing software’s, parameter and configuration
  • Assist MDC with any assistance to repair devices
  • Any other task assigned from time to time

QUALIFICATIONS:

  • Minimum of an Associate's Degree in Computer Science or equivalent Technical training in related fields.
  • Technical certification in electronic parts and components. Past experience of at least one year in mobile phone repairs would be an asset.

SKILLS/EXPERIENCE:

  • Fully computer literate with ability to manage Microsoft Excel, Word and Power Point to document and catalogue results, gather data, compile information and prepare reports.
  • Good organizational skills to classify and organize inventory.
  • Basic computer troubleshooting background to be able to establish mobile connection to PC's and software for phone diagnosis.
  • Team player with ability to multi-task and efficiently meet deadlines.
  • Bi-lingual English – Spanish an asset

Interested persons should send a letter of application along with their Curriculum Vitae and letters of reference by Monday, June 24th, 2019 to:

Human Resources
2 ½ Miles Phillip Goldson Highway
Belize City, Belize
or email to: hrdepartment@speednet-wireless.com